In a Cash Crunch? Work With Your Vendors
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Whether you have $5,000, $50,000 or $100,000 in payables, extending those payables 30 days is free cash. Would you rather ease your cash flow problems or be warm and fuzzy with your vendors? It’s your choice.If your terms are 30 days, see if you can get 60, and in another three months try for 90. Negotiate honestly with your vendors; be upfront about why you need extra terms and that you need their help. About 90 percent will respond favorably. If you absolutely need a vendor, let them win. In most cases, you can find other sources that will go the extra mile for you; they are your real friends.When you are negotiating, make sure you don’t just take. Offer something in return, such as a larger share of your business, a slight price increase and a willingness to discuss terms again in six months or a year. Make a deal that you can honor within reason. If you cannot send payment as agreed, make a call directly to the credit manager explaining the dilemma, which always works. Negotiate directly with the credit decision maker. If your vendor is substantial enough, visit their headquarters to put a face behind the credit request.And how ridiculous is the standard of paying on the first of the month to rent a space that hasn’t been used yet? When it comes to leasing facilities, negotiate, negotiate and negotiate some more. Don’t forget to offer something in return so it’s a win-win for both sides. If you can, prolong the lease period with resumption of normal rent in a year or two. You should be paying 30 days after you have used the space/service. Paying their mortgage on the first of the month is not your problem. More than half of our clients have modified the cost and payment terms on their facilities. So get with the crowd that’s making money, improving cash flow and easing their pain.So what do you do when someone asks you for better payment terms? Tell them you read this article or my book and you’re not going for it. Then smile and give on your terms, and get something back. Be a smart supplier and work with your clients or customers through difficult times since their success becomes yours.Collect faster and pay slower. Good cash flow helps your business, yourself and your loved ones. A good credit rating is great, but can you afford it?
George Cloutier is the author of Profits Aren’t Everything, They’re the Only Thing: No-Nonsense Advice from the Ultimate Contrarian and Small Business Guru (HarperCollins, Sept. 2009). He is the founder and chairman of American Management Services, a management firm that specializes in turning around small and mid-sized businesses.
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